Bonnie shares about how an act of kindness can really impact a life. I was standing in line at the grocery store and I noticed how rude the person in front of me was acting to the cashier. Talking on her cell phone and ignoring the cashier's attempts at conversational pleasantries, she was too busy to be polite. On the other side, waiting on people who are angry or impatient can be tough. In college I worked for the university's Information Resources and answered the help desk phones. Some people were patient as I walked them through the steps to fix their computer problems. Other people would almost reduce me to tears. I remember one particularly conversation in which a faculty member accused me of trying to delete all of her emails!
It doesn't take a lot to be nice - a smile, a casual, how are you doing? or a complement can make someone's day. We often take for granted the people that serve us throughout the day - a waiter, janitorial people, cashiers at Starbucks, toll booth workers, or secretaries. It only takes a small gesture of kindness to brighten someones day. But often times it is the rude people we encounter or bad experiences that stick with us an color our whole day. Which is why I want to share a story about how much it can affect someone or even a whole entity when consideration for others is lacking. Sam Davidson shares an experience with a non-profit that led him to stop donating.
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